Veeva Systems: IT Lead Consultant / Service Delivery Lead - Cloud CRM (Remote)

About the role

Headquarters: Hungary - Budapest URL: http://veeva.com Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interes

Requirements

• Team & Project Leadership: Lead project delivery teams, guide junior/senior consultants, and oversee the successful execution of configuration changes, feature activations, and system enhancements
• Strategic Client Communication: Serve as the primary trusted advisor for customer stakeholders, managing expectations, leading workshops, and presenting strategic recommendations
• Architecture & Solutioning: Translate complex business requirements into scalable technical designs on the Vault CRM platform
• Best Practice Advocacy: Proactively guide clients toward Veeva and Life Sciences industry best practices while ensuring seamless integration and high client satisfaction
• 8+ years of experience configuring, supporting, or implementing enterprise CRM solutions (e.g., Veeva, Salesforce, MS Dynamics)
• Proven leadership experience managing project teams and taking ownership of end-to-end client deliverables
• Exceptional client communication and stakeholder management skills, with the ability to navigate complex business conversations
• Strong organizational skills and the ability to work independently in a remote environment