Project Specialist

About the role

Role Purpose Appen’s GenAI Project Delivery team sits at the intersection of AI development and real-world data quality, executing the annotation, evaluation, and data collection work that shapes how frontier models perform. The purpose of this role is to drive end-to-end delivery excellence across GenAI projects by ensuring task configuration, contributor performance, and data quality outcomes stay tightly aligned to client expectations. This is a hands-on, cross-functional role with influence over delivery standards, client outcomes, and the continuous improvement of how Appen executes at sc

Requirements

• Deliver high-quality annotation and QA during POC and pilot phases to establish quality benchmarks.
• Analyze datasets to surface patterns, insights, and optimization opportunities that inform automation strategy and drive thought leadership content for customers.
• Support Project Managers and Client Partners as the AI expert point of contact across client meetings, workshops, QBRs, and status updates.
• Maintain version control and change communication protocols to ensure contributors are informed of guideline updates prior to launch and throughout production.
• Strong understanding of data quality principles, QA methodologies, and annotation workflows within GenAI or adjacent AI domains.
• Ability to create clear, accurate contributor-facing documentation including guidelines and FAQs.
• Confident communicator with experience engaging cross-functional stakeholders, including client-facing participation in meetings, workshops, or reporting cycles.
• Comfortable operating across multiple concurrent workstreams with a high degree of ownership and attention to delivery standards.