Customer Solution Architect (AMER)

About the role

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valua

Requirements

• Design and architect technical solutions built on the Supabase platform.
• Work with customers to lead proof-of-value implementations.
• Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance.
• Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the gu
• Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team
• Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
• Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.
• Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.